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Terms & Conditions


Consultation Fee


The fee for an initial consultation will not exceed £250.00 and the fee for any follow-up consultation will not exceed £150.00. Following your consultation, you may need certain tests (such as blood tests or imaging, for example an X-ray, MRI or CT scan) to help me diagnose your condition. If the test is undertaken by the clinic or hospital, and not by MSK Doctors, the fees for those tests will be determined by the clinic or hospital and charged to you, or your private medical insurer, separately. If there are any fees which we will charge in relation to any of the tests we advise that you have, we will let you know what those will be. Please note that we do require payment before consultation or surgery.


Cancellation policy


Time is valuable so we do ask you to please provide us with at least 48 hours notice if you would like to change or cancel your appointment. In the event that you change or cancel your appointment with less than 48 hours notice, a penalty of 50% of your appointment fee will become applicable.


Private Medical Insurance


If you have private medical insurance, please contact your insurer before your consultation, to check the terms of your policy, particularly the level and type of outpatient cover you have, including any reimbursement limits on individual consultation fees. We are recognised by the following private medical insurers: Aviva, AXA PPP, Cigna, Vitality Health, WPA. Please note you are responsible for any fees not covered by your insurer.


Financial Interests


Some of our practising consultants have a financial interest in our clinics but this will not influence clinical decisions affecting your care.


Quality Information


You can compare independent information about the quality of private treatment offered at our provider locations and other private healthcare providers from the Private Healthcare Information Network (PHIN) website.

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